Governor Baker announced a state of emergency in Massachusetts in response to the COVID-19 (coronavirus) outbreak and continues to release new recommendations.
As a result of the guidance issued by the Governor and the Massachusetts Department of Public Health (DPH), we are making a few temporary shifts to how some of our services are delivered to minimize the risk of virus transmission.
- HOTLINE Support Counseling and Court Advocacy: Our Hotline is running 24/7/365 as usual and uninterrupted. Survivors currently receiving 1:1 and/or Group counseling services will continue receiving services remotely (either by phone, VP or online video). We encourage survivors who are looking to begin services or seek immediate support to call us on our FREE and confidential HOTLINE at:
- Medical Advocacy: In consultation with the Department of Public Health, we are suspending our in-person hospital accompaniment services until further notice. Survivors at the hospital may receive support from one of our advocates over the phone. Please remember that evidence collection can only happen within five days (120 hours) of an assault.
We also want to say that it’s often people already dealing with many challenges and barriers who face the greatest risk in times like these. Our community is only as strong as our most vulnerable. Our community will be stronger if we each follow advice from MA DPH: washing our hands, working remotely, staying home when we are sick. Please remember that even if our method of service delivery has changed temporarily, we are still here to support you.
This is a fast-moving and changing situation, and we will continue to follow COVID-19 guidance from the Massachusetts Department of Public Health. We will also continue to update this page as necessary.
If you have any questions about Pathways services during this time, please call our office line at 508-852-7600 during regular business hours, M-F, 9am – 5pm.