(For more information, or to request a Counselor meet you at an Emergency Room,
please contact our 24 hour Hotline at 800-870-5905)
“Dear [Advocate]: … [We] wanted to extend our deepest
appreciation to you … for the generosity of your time … and all
the valuable information you shared and your heart felt support…
Your organizations devotion and compassion to help others in
time of a rape crisis is priceless in restoring a family’s sense of
well-being, happiness and joy with life again. We thank you from
the bottom of our hearts.”
Immediately following an assault you may face many emotional and medical decisions. Advocates can meet you at the hospital emergency room and stay with you during your visit. This support is offered day or night, 365 days a year and is FREE and CONFIDENTIAL. Going to the emergency room does not mean the police will be called. This is your decision and no one else’s. Even if you decide to have evidence collected. You do not have to give a statement to the police unless you choose to.
Advocates are your ally in the emergency room; advocating on your behalf to ensure your rights are respected and needs are addressed. We provide information to help you make the best possible decisions for your situation, advocate for your needs with the hospital staff and talk with your family and friends about how to best support you. We can also assist you in finding a safe place to go when you leave the hospital and figure out your next steps.
Pathways for Change medical advocates are specially trained rape crisis counselors who understand the hospital emergency room experience and work collaboratively with the hospital staff and Sexual Assault Nurse Examiners (SANE).
SANE is a specially trained forensic nurse working for the Department of Public Health to provide you with one on one specialty nursing care and a medical/legal examination. She responds to the ER specifically and solely to care for you. Her job is to collect evidence and collaborate with the ER staff on your medical care and follow up plan. SANE works closely with Pathways for Change to ensure you receive the best care possible and the tools in which you may need to begin the healing process. It’s important to know, not all Central Massachusetts hospitals are contracted SANE sites, so calling our hotline can help provide you the information as to which hospitals work with SANE, however Pathways for Change advocates provide support in all Central Massachusetts hospitals.
If you think going to the hospital might be an option for you, please call our toll free 24/7/365 hotline. A counselor is always available to offer you; support, information and assistance in getting connected with an advocate.
- 24/7/365 Hotline: 1-800-870-5905
- Deaf & HOHindividuals can access the hotline 24/7 via
- MassRelay (711) or
- Video Relay: 866-327-8877
- En Español: 800-223-5001(24/7)
- Voice: 508-852-7600 (Weekdays 9am-5pm)
- Video Phone: 508-502-7681 (Weekdays 9am-5pm)
- TTY: 888-887-7130 (Weekdays 9am-5pm)